MODULE 5-5: ISWM OPERATIONAL MANAGEMENT
Thursday, July 20, 2006
This module provides an overview of ISWM operational management. The overall approach is that ISWM operational management should reflect “output-based” approaches. That is, that management should establish the results desired for individual ISWM operations and should shift focus from managing inputs to managing the achievement of those results.
The intended audience for this module is operations management with line responsibility for individual ISWM operations. Although some of the topics introduced in this module are similar to some of those introduced in the companion module “ISWM Systems Management/Administration”, the way these topics are addressed by ISWM system managers/administrators varies considerably as compared to the way they are addressed by operations managers. The two modules are therefore complementary between the different audiences for whom they are targeted.
Private - accessible only to group members